Shipping Policy

Free Shipping

Enjoy free shipping on standard items to select Canadian cities if you spend $300 or more, including Greater Toronto Area, Winnipeg, Regina, Saskatoon, Calgary, Metro Edmonton and Metro Vancouver.

Shipping & Handling Rates

Shipping rates depend on your geographical location and the weight/size of the items. For a quick estimate, use 10% of your merchandise sub-total and we will contact you if the shipping rate exceeds that amount. A $15 minimum charge applies.

Oversized Item Delivery

Oversized items must ship to a street address. When delivering oversized items, the carrier will call to schedule a delivery appointment and will make every effort to deliver the item through your door. Due to accessibility and safety, if the item is too large to fit through your door the carrier will leave it outside with your permission. If you require delivery beyond your front door, contact us for a custom quote.

Delivery Inspection

Count and inspect all packages for damages or shortages before signing for delivery. If damages and/or shortages are found, note them on the carrier’s delivery slip or device. Keep all original packaging and take pictures of any damage. 

Call our toll-free number or email to report it immediately.