Dear valued customers,
As we continue to navigate the COVID-19 pandemic together, our appreciation for your passion has grown more than ever. Your determination and persistence are inspiring, and we are fortunate for the opportunity to support our educators.
Both Quality Classrooms and our suppliers have made changes to protect our staff and our community during these unprecedented times. Our suppliers have committed to maintaining inventory levels and fulfilling orders to companies, including Quality Classrooms, that remain operational in a limited capacity. We are currently receiving inventory shipments from both domestic and international suppliers with very little disruption or delay.
We are maintaining normal stock levels and are fulfilling orders received within our normal lead times. Fulfillment of backorders on select items may be affected; however, Quality Classrooms is able to offer suitable substitutes when necessary.
Quality Classrooms is continuing to fill orders received and suspending the shipments according to provincial restrictions put in place to mitigate the effects of COVID-19. Once the provincial restrictions have been lifted and organizations return to normal operating hours, we will ship your order immediately. To mitigate any further delays, continue to submit purchase orders. Submitting orders will allow us to adequately stock the products that you need and prepare your order to ship before your organization reopens.
COO, Quality Classrooms
Dear Valued Customers,
As a critical part of the supply chain for childcares all over Canada, we are here to support you during Covid-19. We are open to receive orders and if you are open, we will continue to ship orders to you.
The well-being of our customers and staff is our top priority and we are continually making changes to our operation to make sure safety measures are in place.
For everyone's health and safety, we are taking the recommended precautions as outlined by Health Canada. We have reduced the number of staff working in our facility by setting up our team members to work remotely from their homes. We will continue to offer the excellent customer service you’ve grown to expect from us.
If you are an open childcare centre or plan to open a home childcare facility, please tell our sales department when placing your order so we can make sure there is no delay in receiving your items. We understand the difficulty of this time and we are here to support you. We will have pre-assembled packages containing the supplies every start-up home childcare center requires. Keep an eye on our website for further details, we are here to make your lives easier.
Given the uncertainty of the situation, we have suspended all shipments going direct to schools at this time. To avoid missed deliveries and rerouted shipments we will continue to hold them until schools reopen.
We greatly appreciate your commitment to give Canada’s children the education they need, and we are here to support you through this.
COO, Quality Classrooms
Dear Valued Customers,
We are closely monitoring the COVID-19 updates, and, as we all take this pandemic one day at a time, the health and well-being of our customers and staff is our top priority.
It is our privilege to support Canadian educators and we plan to stay open to continue serving our customers. To help reduce the spread of infection, we are taking the precautionary measures given by the World Health Organization and public health authorities. We are encouraging our employees to say home if symptomatic, limiting our participation in conferences, promoting correct hand washing and cough hygiene techniques and thoroughly cleaning and sanitizing workspaces and common areas. We are closing our retail location to the public and for your safety, we offer delivery to your door, so you can continue to receive the supplies you need without worry.
We understand that as educators, you are in unchartered territory as closures continue across Canada. To make this transition a little easier, we are creating home-learning aides for a variety of subjects and lesson-plans. Find them on our website and social media:
We will continue to watch for closure announcements and plan our delivery schedule to make sure your shipment arrives when you need it. If your centre or school has a closure, please report to email@example.com.
We greatly appreciate your dedication to our children, and we are here to support you. Please contact us if you have any questions or concerns. We are here to help!
Chief Operating Officer