Everyday Shipping Policy
Orders over $475.00 (excluding taxes) will be delivered free in the amalgamated City of Toronto, with the exception of furniture and heavy items. These items are clearly marked with a 5 or a 7 as the first digit of their product number. Orders shipped to other areas will be subject to a shipping charge. Freight charges vary according to destination, size and weight of the products ordered. Please estimate 10% ($15.00 min.) of the order value for most shipping charges outside the City of Toronto (excluding rural areas). Furniture and heavy items feature product numbers that begin with the digit 5 or 7 and may be more than 10%. Please call for a quotation. We will prepay all shipping charges and include the actual amount on your invoice. Delivery service is door to door only. Inside delivery is available and must be requested when you place your order. If there is a specific room number you would like your order delivered to, or if your classroom is difficult to reach or accessible only by stairs, please notify our customer service department at the time your order is placed. An additional charge may be added to your freight bill by the carrier for delivery beyond your front door. Upon request, we would be pleased to quote the surcharge levied by the carrier for your approval.